Frequently Asked Questions

How long does a typical floor renovation project take?

Unit/house is usually 1 day. Speak to our team to get a rough estimate of how long your renovation will take based on your specific needs.

What types of flooring can you renovate?

We renovate a wide scope of flooring materials, including:

  • Laminate flooring
  • Engineered wood flooring
  • Hybrid flooring
  • Solid timber flooring
  • Bamboo flooring
  • Vinyl flooring
What is the cost of floor renovation services?

We don’t have a set cost for our floor renovations and depends on your situation. Contact us to get a comprehensive quote

Do you offer free consultations or quotes?

Yes, we do!  

Do you offer after-hours or emergency services?

We provide after-hours service for consultations and installations. However, we don’t have emergency services on offer.  

Is there any maintenance required after the renovation is complete?

After the renovation is complete, your timber flooring will indeed require some maintenance over time to preserve its beauty and extend its life.

Regular cleaning should be undertaken to remove dust and grit that might scratch the surface; this includes gentle sweeping or vacuuming followed by mopping with a mild detergent made for timber floors. It’s crucial to clean up spills immediately to avoid staining or water damage.

Furniture should have protective pads on their legs to prevent scratches when they’re moved. Rugs and mats are beneficial in high traffic zones and near doors or sinks to minimise wear and tear. It’s also important to steer clear of harsh chemicals or abrasive cleaners as these can harm the floor’s finish.

Additionally, having a professional inspect your floors every few years can be a good practice to ensure they remain in excellent condition. At Oz Timber Floor, we provide floor sanding and polishing services to maintain the quality of your flooring.

What steps are involved in the floor renovation process?

At Oz Timber Floor, our renovation process involves a detailed consultation to understand your needs, followed by an assessment of your current flooring. We then design a plan tailored to your vision, which includes choosing the right materials and scheduling the installation. Our skilled team ensures precise execution, delivering high-quality renovation with minimal disruption.

Do you provide environmentally friendly flooring options?

Yes, we are committed to sustainability. We offer a variety of environmentally friendly flooring options including eco-certified hardwoods and recycled materials. We believe in combining beauty with responsibility towards the environment.

Can you match or repair existing flooring?

Absolutely. Our team of experts has the skills and experience to match or repair your existing flooring seamlessly. Whether it’s laminated or engineered floors, we ensure a perfect blend with your current setup, restoring its beauty and functionality.

What warranties or guarantees do you offer on your services?

Oz Timber Floor stands behind its work with solid warranties and guarantees. We offer a comprehensive warranty on materials and a guarantee on workmanship, ensuring peace of mind and lasting satisfaction with our services.

What should clients do to prepare for a floor renovation project?

To prepare, we recommend clearing the renovation area of furniture and personal items. It’s also helpful to ensure easy access to the area for our team. We will provide specific guidance based on your project during our initial consultation.

Can you provide references or examples of past projects?

Definitely. We’re proud of our work and happy to share references and examples of past projects. This will give you an insight into our craftsmanship and the diverse range of styles and solutions we’ve delivered.

What payment options are available for your services?

We offer various payment options for your convenience, including major credit cards, bank transfers, and flexible financing plans. Our goal is to make the payment process as seamless as our flooring solutions.

What sets us apart from the competition?

Oz Timber Floor stands apart due to our dedication to service, quality, and affordability. With over 15 years of experience, our team’s personalised approach, expert craftsmanship, and commitment to exceeding client expectations make us Sydney’s preferred hardwood floor installer.

What is the difference between your flooring range? (for example, the difference between laminate and engineered wood)

Our flooring range caters to diverse tastes and requirements. Laminate flooring is durable, cost-effective, and offers a variety of designs, while engineered wood provides the beauty of real wood combined with structural stability. Each type has unique benefits, and our team can help you choose the perfect option for your space.